Payment Policy – Water On The Run

 

At Water On The Run, we are committed to providing a secure, convenient, and hassle-free shopping experience. Please read our Payment Policy before placing your order.

Payment Method

We accept secure online payments through our Pay Now payment gateway. This allows you to purchase purified water, bottled water, refill containers, dispensers, accessories, and other products quickly and securely during checkout.

Payment Terms

  • Full payment must be received before an order is processed or dispatched.

  • Once payment has been successfully confirmed, we will begin preparing your order for collection or delivery.

  • All prices displayed on our website are in South African Rand (ZAR) and include VAT where applicable, unless otherwise stated.

Payment Security

Your security is important to us. All payments processed through the Pay Now gateway are encrypted using secure payment technology to help protect your personal and financial information.

Water On The Run does not store your banking or card details on our website.

Failed or Declined Payments

If your payment is unsuccessful or declined:

  • Your order will not be processed.

  • You may attempt the payment again using the same or an alternative payment method.

  • If you continue experiencing payment issues, please contact our team for assistance.

Refunds & Order Cancellations

Approved refunds will be processed in accordance with our Returns & Refunds Policy.

Orders cancelled after payment has been received may qualify for a refund, subject to our Returns & Refunds Policy and any applicable handling or administration fees.

Contact Us

If you have any questions regarding your payment or your order, please contact us:

Phone: 076 812 9837

Email: Bradley.waterontherun@gmail.com (Update if a different email address is used.)